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Tag Archives: negative reviews

Best Practices for Customer Reviews Guide

Wishing All Of Our Clients And Subscribers A Happy, Safe And Prosperous New Year! Download our Best Practices Guide For Customer Reviews.  Become a 5-Star Business.  Make it a priority in your 2017 online marketing program. Google. Yelp. Angie’s List. Facebook. Customers are increasingly looking for reviews on these sites and across the web before … Continue reading Best Practices for Customer Reviews Guide

Effective Review Response

Did you know that 58% of executives believe that online reputation management should be addressed, but only 15% actually do anything about it? How To Effectively Respond To Reviews Take charge of your online reputation by skillfully responding to both good and bad reviews. It’s time consuming, but worth every minute. To speed up the process, … Continue reading Effective Review Response

How To Handle Negative Business Reviews

To Remove or Not to Remove? Whether or not you actively solicit online reviews of your business, you can be that there are reviews about your business out there. Online reviews can come in many forms and be posted on traditional review sites like Yelp or even in the form of posts on social media … Continue reading How To Handle Negative Business Reviews

The Best Way to Counter Bad News Online

Sometimes, despite your best efforts, there’s negative information floating around on the Internet about your business. It could be that you ran into a customer that you just couldn’t please, that a transaction didn’t go the way it was supposed to, or even that you took over a business from someone else that wasn’t as … Continue reading The Best Way to Counter Bad News Online

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