As a business owner, the feedback customers leave online for your business can dramatically affect your bottom line. In fact, 72% of customers trust online reviews as much as personal recommendations from friends and family. So, what people are saying about the quality of your business can either make or break you. And helping manage customer feedback online has proven to be quite difficult for most business owners until now. Our proprietary software helps you manage the reputation of your business online and helps tip the scale in your favor. Reviews are now considered so important that major search engines and review sites rank each business higher or lower in their local search results based on recent reviews and overall rating score. So, the more positive ratings and reviews a local business has, the higher they’ll likely appear in the search results. And, of course, the more positive reviews a local business has, the more trustworthy they appear and the more customers they attract over their competition.
Here’s how the software works for you. Meet Mark. Mark owns a local business and uses our system to monitor customer feedback and boost positive reviews online. Immediately after joining, his customized feedback center was automatically created, configured, and ready to go. Now, getting feedback is simple. Mark or one of his staff members hands the customer a feedback card or simply enters the customer’s name and email address into the software and it automatically reaches out to get their feedback using our proprietary software system and process. If Mark gets a four star or above, the customer is directed to the review site of his choice to post the positive review. If there was a poor rating, the customer is immediately sent to a complaint form that notifies only Mark and appears nowhere else. The customer is given the ability to vent and Mark learned about a problem with his business and reduces the chances of a customer bashing his business online. Since using this simple process to build his positive feedback, he’s been able to monitor all the review sites using one dashboard making it easy to keep track of all of his entire online presence.
It’s time to ensure your business’ reviews are in good order making you the preferred choice for potential clients and customers. So, what are you waiting for? Let’s get you started right now with a safe and simple way to build a five star reputation on autopilot.
Edward Kundahl, Ph.D., M.B.A.
Ed can be reached at (or visit his websites)
855-943-8736 ext. 101