Call Center

A problem we have discovered with any live call lead generation program has a simple solution. Potential clients search the internet for your service. Prospects often call after hours  or while you are on a job. The call goes to voice mail.  That very hot lead now finds someone else who answers their phone when it rings.

Spending money on lead generation and local search marketing is useless unless you can provide potential customers a way to connect when they need you.

The result: a lost customer.

Consumers want an immediate response.

Their are facing an emergency and want to talk to someone who can help them immediately. No one answers your phone or it goes to your voice mail. They move on to the next business who has an experienced answering service that can help them with their needs.

The result: a new customer.

Why Businesses Love Ruby

Our goal is to:

  • Capture and convert every opportunity.
  • Make the best first impression and begin building the customer relationship.
  • Qualify the lead.
  • Prioritize and deliver qualified leads.
  • Provide reporting.

With Ruby® Receptionists, you get a team of customer experience experts devoted to building trust with every caller—making current and potential customers feel special while making you look good. Our friendly, professional live receptionists create great impressions with your English and Spanish-speaking callers and help set your business apart by answering with your custom greeting, transferring calls, taking messages, collecting intake, making follow-up calls, and more. Our feature-rich mobile app empowers you to manage your service from anywhere.

Ruby® Receptionists is the only live virtual receptionist service dedicated to creating real, meaningful connections with callers—building trust and helping you win business. Delight your English and Spanish-speaking callers at a fraction of the cost of an onsite receptionist. Plus, as a Business Creator referral you’ll receive $75 off your first full month’s invoice!

Use Promo Code

  • BUSINESSCREATOR

Learn more at https://www.callruby.com/businesscreator

Why Your Business Will Love Ruby

We’ve been called “the nicest and happiest people that you will talk to,” “top-notch in every way,” and “the most amazing thing in the world.” Close to 45% of our customers are solo or small firm attorneys—most of whom were referred by a friend. So, why do lawyers love Ruby® Receptionists?

Answering Service100% Live Answering

Missed calls are missed opportunities. Many new customer will make a list of several service providers, call each one, and retain the first business where they reach a live, helpful person. In today’s automated world, the authentic connections Ruby creates delight customers and help your business stand out, so you win more customers.

Earn Trust on Every Call

Ruby gives you a team of customer experience experts devoted to building trust with every caller—making current and potential customers feel special while making you look good. With bilingual service included in every plan, our receptionists show English and Spanish-speaking callers you care about their needs from the very first interaction. You have the peace of mind to step away from the phone and focus on what you do best, knowing your callers are in good hands.

More Freedom and Flexibility

Are you often are you not in the office or able to answer your phone? Occasionally like to work from home? Ruby can transfer your calls to you on your cell phone, home phone, or any number you like. Plus, our handy “status” feature keeps callers in the loop. Let us know you’re unavailable via our mobile app, and our virtual receptionist will inform callers (“She is out until 1pm. May I have her return your call then?”). It’s just like giving instructions to an in-house receptionist as you head out the door.  Our charming virtual receptionists are great at engaging current and potential clients, collecting all the vital details you need for informed follow-up.

“Using Ruby has almost doubled my client retention rate, lowered my overhead, and allows me to be where I need to be for my practice without worrying about incoming calls. Other services I have tried in the past do not come close to Ruby.”
— Richard Jaffe, The Law Office of Cohen & Jaffe

Ruby® Receptionists is the only live virtual receptionist service dedicated to creating real, meaningful connections with callers—building trust and helping you win business. Delight your English and Spanish-speaking callers at a fraction of the cost of an onsite receptionist. Plus, as a BusinessCreator referral you’ll receive $75 off your first full month’s invoice!

Use Promo Code

  • BUSINESSCREATOR

Learn more at  https://www.callruby.com/businesscreator